Providing industrial automation and networking solutions worldwide
since 1993
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Services

Not only we sell the products, but also provide a complete set of pre-sale and post-sale value-added services that enable our customers to maintain low cost of technology ownership and achieve highest return on investment during full technology products life cycle. 

BALTI Services

 Technology Sales, Lease, Rental, Trade-ins
 Product Logistics, Brokering, Supply Chain Management
 Technology Purchasing, Asset Recovery and Recycling 
 Product Upgrades, Maintenance, Repair, Reconditioning
 Network Design, Configuration and Consulting
 Extended Warranty Services

When a customer is sourcing products or solutions he expects fast and competitive price offer, guaranteed quality and delivery time, best warranty and financial terms. Our team has the knowledge and resources to fulfill this set of customer's wishes.

 

After a customer had placed an order he expects products to arrive safely and in time, set to factory default configuration and in good working and cosmetic condition, complete with all accessories according to factory specifications. This set of customer's requirements is our highest priority and we meticulously follow the internal rules and procedures that were developed to ensure the positive result.

 

When a product suddenly stops working during warranty period, a customer expects a fast and effective service from the supplier. Whether the product requires a simple software upgrade, reconfiguration, repair or advanced replacement, our team will engage. We have the technical expertise, skilled personnel and comprehensive in-house lab, repair and refurbishing facilities to service a wide range of networking products from low end consumer-grade devices to advanced carrier-grade integrated networking equipment. In order to provide our customers with fastest turn around time for warranty replacement and repair services, we have developed logistics and restocking processes that ensure timely RMA and repair services.

 

In a modern world the technology changes rapidly. During product's Life Cycle or when a product reached its End of Life stage, customers often seek to upgrade a product to a newer version.  We have developed a comprehensive trade-in, buy back, and asset recovery programs that are designed to provide our customers with a cost effective solution.

 

We are proud that most of our first time customers return to us for products and services they need.




 
11706 Garrison Forest Rd, Owings Mills, MD 21117   Phone: 410-363-1546   Fax: 410-505-5588   E-mail: info@balti.com